Terms and Conditions
CUSTOMER CARE
I am deeply committed to delivering the highest quality possible. Every piece is meticulously crafted with attention to detail and precision to ensure it meets the highest standards.
My primary goal is to ensure that each client is thoroughly satisfied, and I take pride in providing exceptional service and personalized attention. This dedication to excellence and client satisfaction drives my passion and shapes every aspect of my work.
Feel free to contact me directly at 704-614-3673 or email me at pattoncrafting@gmail.com with any questions or concerns.
WHOLESALE INQUIRIES
I am all for them! Contact me directly for bulk orders and wholesale pricing.
PRIVACY & SAFETY
1. Introduction
At Patton Crafting, your privacy and safety are our top priorities. This Privacy & Safety Policy outlines how we collect, use, and protect your personal information while ensuring a secure shopping experience on our eCommerce website.
2. Information We Collect
Personal Information: When you place an order, sign up for our newsletter, or contact us, we may collect personal details such as your name, email address, shipping address, phone number, and payment information.
Usage Data: We collect information about your interactions with our website, including IP addresses, browser types, pages visited, and time spent on our site to enhance your user experience and improve our services.
3. How We Use Your Information
Order Processing: Your personal information is used to process and fulfill orders, communicate order status, and provide customer support.
Improvement and Personalization: We analyze usage data to improve our website, personalize your shopping experience, and tailor content to your preferences.
Marketing: With your consent, we may send promotional emails and updates about our products and services. You can opt out of these communications at any time.
4. Data Protection and Security
Encryption: We use industry-standard encryption technology to protect your payment information during transactions.
Access Controls: Access to your personal data is restricted to authorized personnel only, ensuring it is used only for the purposes outlined in this policy.
Secure Storage: Personal data is stored securely on our servers with robust protection against unauthorized access and breaches.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. You can manage cookie preferences through your browser settings.
6. Third-Party Services
We may share your information with trusted third-party partners, such as payment processors and shipping carriers, only to the extent necessary to fulfill orders and provide services. These partners are obligated to protect your information and use it only for the specified purposes.
7. Your Rights
Access and Correction: You have the right to access and update your personal information. If you need assistance, please contact our customer support team.
Data Deletion: You can request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You may opt out of marketing communications at any time by following the unsubscribe link in emails or contacting us directly.
8. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware of such information, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy & Safety Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our website, and we encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy & Safety Policy or how we handle your personal information, please contact us at:
Patton Crafting
Email: pattoncrafting@gmail.com
Phone: 704-614-3673
Address: Waxhaw, NC
Thank you for trusting Patton Crafting. We are committed to protecting your privacy and ensuring a safe shopping experience.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments